The importance of effective communication

The study of effective schools aimed at providing set requirements for an effective program.  Much of what I know about adult education is through experiences at work and through my studies at CSU.  My studies at CSU are primarily based online.  Thus, communicating effectively is essential.

"Poor communication was the single most frequently cited factor undermining the respondents' trust in their leaders.  Many respondents felt that school leaders did not communicate clear policies and expectations, and failed to share their vision and values with the staff." (pg. 59).

Thus, when we are responsible for adult education, in whatever form that may evolve, clear communication of expectations, goals, activities, and support will be viable to success of our programs.

The AET program at CSU has provided me with nothing but positive experiences.  My advisor is easily accessible via the phone and email.  Often messages are returned within 24 hours.  Positive advertising for the program is sent out throughout the year promoting new certificates, classes, or job opportunities.  

Communication at my school is primarily based on face to face contact.  The administration begins each meeting with a clear objective and a to-do list of how we will progress through the meeting in order to meet the objective.  Luckily, I am surrounded by effective communicators.

Can you share an idea where a break down in communication caused issues for you at school or work?