Sandy's comment on my School Wide Efficacy post (about secret shoppers in a classroom to monitor in an unannounced manner) had me searching through my book for more information about leadership, progress monitoring, and collection of data.
I've always believed strong leadership may generate a love-hate relationship between the leadership team and a classroom facilitator/teacher. While we must feel as if our leadership team has a positive efficacy towards us, without proper data collection and analysis, we cannot assure students and facilitators are using best practices, or gaining the most possible out of each educational minute.
In adult education, the university, facilitators, and students are stakeholders. Individual needs must be assessed and established before a class can fulfill those needs. By progress monitoring curriculum, interaction/instruction, and satisfaction, a university can determine a programs effectiveness. "The systems approach to leading learning in the schools demands effective leadership. Schools need leaders with a passion for the learning mission, an understanding of the traditions within schools, and the courage to confront the system," (p. 64).
CSU's AET program offers us ample reflection opportunities through pre and post course surveys. Because we do not retake classes after we rate a program, who holds program planners accountable for taking our concerns and turning them into affective improvements/changes?
Sorry to take so long to post to this question. I was waiting to see if Dr. Kaiser would reply...then I forgot about it until I was reviewing all the posts again...
ReplyDeleteAt our institution, student evals are provided to the dean for review. Once reviewed, the dean is required to acknowledge the good/bad via an email or letter sent to the faculty member. Obviously if it's something really bad you wouldn't put it in an email - but rather meet w/the faculty member directly. If there are suggestions made from students they are noted to the faculty member. Depending upon how "critical" the suggestion - the dean may/may not follow-up w/the faculty member to see if it was implemented.